Back

Privacy Policy

Last updated: November 25, 2025

1. Introduction

Welcome to PetAssistant. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or use our app.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you and your pet:

  • Identity Data: Name, pet name, pet breed, pet age.
  • Contact Data: Email address.
  • Health Data: Medical logs, weight history, vaccine records (user generated).
  • Media: Photos of your pet uploaded for profile or AI scanning.

3. How We Use Your Data

We use your data to provide the AI scanning features, manage your pet's schedule, and send you notifications for upcoming vet visits.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

Advertising and Cookies

PetAssistant does not show third-party advertisements inside the app (chat, pet scans, dashboard or settings). We do not sell your personal data, your pets' records or the photos you upload.

We use essential cookies to keep you signed in and to remember your preferences. We also use privacy-friendly analytics to understand which pages are useful, so we can improve them.

If we ever introduce advertising, we will say so on this page and ask for your consent first. You can contact us any time to ask what data we hold about you, or to have it deleted.